FAQ

Sign-up is designed to be quick. You register with your basic details, then confirm your email to fully activate your account perks. One important detail: the welcome bonus is split. You get 500,000 GC right after registration, then you must verify your email within 30 minutes to receive the remaining 250,000 GC and 1 SC. Use real, consistent information during registration as this will be required for verification later.

Stormrush Casino is available in the United States, but it is not offered in Connecticut, Delaware, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Rhode Island, Tennessee, Washington, West Virginia, and Wyoming. Using a VPN or proxy to bypass location rules can lead to account suspension.

Gold Coins (GC) are for entertainment play and cannot be redeemed. Sweeps Coins (SC) are the promotional sweepstakes currency. When you play in SC mode and meet the requirements, SC can be redeemed for real prizes. 1 SC equals 1 USD in prize value.

The welcome sign-up bonus is 750,000 GC + 1 SC. 500,000 GC is added immediately after registration. The remaining 250,000 GC and 1 SC are added after you verify your email within 30 minutes of registering. No bonus code is needed.

Stormrush does not typically use traditional no deposit bonus codes. Promotions are usually automatic, tied to actions like registering, verifying your account, logging in daily, spinning the Thunder Wheel, or completing activity tracks.

Stormrush does not accept deposits to gamble. You can optionally purchase Gold Coin packages, which may include promotional Sweeps Coins as a free bonus. Payment methods include Visa, MasterCard, PayPal, and gift cards.

To redeem Sweeps Coins for prizes, you must complete the 1x playthrough on the SC, reach the minimum balance (25 SC for gift cards or 100 SC for cash prizes), complete identity verification, and make at least one optional Gold Coin package purchase.

All SC must be played through one time (1x) before it becomes eligible for redemption. For example, if you receive 5 SC, you must wager 5 SC total in SC mode across eligible games to satisfy the requirement.

Stormrush focuses on slot-style games, with more than 1,200 titles available from providers like AvatarUX Studios, Betsoft, BGaming, and others. There are no traditional table games or live dealer games.

At this time, Stormrush Casino does not offer tournaments or site-wide jackpot features.

Verification (Know Your Customer) is required before prize redemption. You will typically need to provide a government-issued photo identification and proof of address. Ensure your account profile details match your documents exactly.

Try refreshing the page, clearing your browser cache and cookies, switching browsers, or turning off ad blockers. If you are traveling, ensure you are in an eligible state. If issues persist, contact support with your device type, browser, and game name.

You can contact support via chat or email at support@stormrush.com. When emailing, include your account email, the time of the issue, and a description of what you were trying to do.